ANALYSIS OF FACTORS AFFECTING THE PERFORMANCE OF NURSE IN MUFID ACEH GENERAL HOSPITAL

Authors

  • Putri Ilham Sari Master Programme of Hospital Administration, Faculty of Public Health, Universitas Indonesia
  • Adang Bachtiar Master Programme of Hospital Administration, Faculty of Public Health, Universitas Indonesia

Keywords:

Nurse, performance, internal factors, hospital, analysis, external factors

Abstract

Background: To improve the human resources of the hospital, one of nurses to ensure the hospital service is well organized, the hospital management must have good strategy management.This research was conducted at Mufid Aceh General Hospital to get an overview of the factors that affect the performance of nurses at Mufid Aceh General Hospital. 

Methods: It was a qualitative research focused on employment documents, income documents, monthly staff satisfaction, monthly performance results nursing, patient satisfaction in Mufid Aceh General Hospital.

Results: Internal factors that affect the low performance of nurses at Mufid Aceh General Hospital are satisfaction, work-related stress factors, short working period and low work motivation. While External factors that affect the low performance of nurses is work load factor.

Conclusions: Based on the result of this research, it is suggested to Mufid Aceh General Hospital to planning of nurse requirement well, to make policy about income, to make job description and authority in accordance with competence of nurse staff and creating a retention program.

 

Downloads

Download data is not yet available.

References

Timotius, H, K, 2016, Kepemimpinan dan Pengikutan, Teori dan Perkembangannya, Yogyakarta, Andi Offset

Yunus, E, 2016, Manajemen Strategis, Yogyakarta, Andi Offset

Undang – Undang No. 36 Tahun 2009 Tentang Tenga Kesehatan, https://depkes.go.id, di unduh tanggal 19 Februari 2018

Ivancevich, J, M, R. Konopaske, M, T, Matterson, 2006, Perilaku dan Manajemen Organisasi, Erlangga

Kurniati. A, F, Efendi, 2012, Kajian SDM Kesehatan di Indonesia, Jakarta, Salemba Medika

Hariandja,M, T, E, Drs, M.Si, 2002 Manajemen Sumber Daya Manusia, Jakarta, PT. Gramedia Widiasarana Indonesia

Rahim, Marlisa Abdul, & Daud, et al, 2013, Rewards and Motivation Among Administrator of Universiti Sultan Zainal Abidin ( UNISZA ): an empirical study, International Journal of Business and Society, vol. 14, hh. 265 – 286, https://remote- lib.ui.ac.id, diunduh pada tanggal 19 Februari 2018

Antoni, Conny. H & Baeten, Xavier, et al, 2017, Reward Management: Linking Employee Motivation and Oorganization Performance, Journal of Personel Psychology, vol.16, hh. 57 – 60, https://remote-lib.ui.ac.id, diunduh pada tanggal 19 Februari 2018

Andela, Marie & Truchot, et al, 2016, Job Stressor and Burnout in Hospital: The Mediating Role of Emotional Dissonance, International Journal of Stress Management, vol. 23, hh: 298 – 317, https://remote-lib.ui.ac.id, diunduh pada tanggal 19 Februari 2018

Argawal, Renu & Green, et al, 2016, Management Practice in Australian Healthcare: Can NSW Public Hospital Do Better ?, Journal of Health Organization and Management, vol. 30, hh: 331 – 353, https://remote-lib.ui.ac.id, diunduh pada tanggal 19 Februari 2018

Amelia R, Rodhiyah, 2015, Pengaruh Kualitas Layanan dan Kinerja Karyawan Terhadap Kepuasan Pasien: Studi Kasus pada Pasien Rawat Inap RS. Pelabuhan Jakarta, Universitas Diponegoro, https://undip.ac.id, diunduh pada tanggal 17 Februari 2018

Brahmasari Ida, A, Suprayetno, 2008, Pengaruh Motivasi Kerja, Kepemimpinan dan Budaya Organisasi Terhadap Kepuasan Kerja Karyawan Serta Dampak pada Kinerja Karyawan, vol. 10, hh: 124 – 135, https://petra.ac.id, dunduh pada tanggal 23

April 2018

Laporan kinerja SDM Mufid Aceh General Hospital, 2017

Laporan Humas Mufid Aceh General Hospital, 2017

Laporan Bagian Keuangan Mufid Aceh General Hospital, 2017

Lapau, B, Prof, Dr, 2013, Metode Penelitian Kesehatan: Metode Ilmiah Penulisan Skripsi, Tesis dan Disertasi, Jakarta,

Yayasan Pustaka Obor Indonesia

Santana Setiawan, K, 2007, Menulis Ilmiah: Metode Penelitian Kualitatif, Jakarta, Yayasan Pustaka Obor Indonesia

CHR, Jimmy L, et al, 2014, A to Z Human Capital, Jakarta, Gramedia Widiasarana Indonesia

Budihardjo, M, Ir, 2015, Panduan Praktis Penilaian Kinerja Karyawan, Jakarta, Raih Asa Sukses

Perencanaan Strategis Mufid Aceh General Hospital 2014 – 2019, 2014

Goble, G, F, 1987, Psikologi Humanistik Abraham Maslow, Yogyakarta, Kasinius

Undang – Undang Nomor 44 Tahun 2009 Tentang Rumah Sakit

Undang – Undang Nomor 17 Tahun 2013 tentang Izin dan Penyelenggaraan Praktik Perawat

Published

2018-08-02

Issue

Section

Articles

How to Cite

ANALYSIS OF FACTORS AFFECTING THE PERFORMANCE OF NURSE IN MUFID ACEH GENERAL HOSPITAL. (2018). Proceedings of the International Conference on Applied Science and Health, 3, 318-323. https://www.inschool.id/publications/index.php/icash/article/view/790

Similar Articles

1-10 of 211

You may also start an advanced similarity search for this article.

Most read articles by the same author(s)

1 2 3 > >>